This Statement Updated August 1, 2018.
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY BEFORE USING THIS WEBSITE OR SUBMITTING ANY PERSONAL OR FINANCIAL INFORMATION. BY USING THIS SITE YOU CONFIRM THAT YOU AGREE WITH AND ACCEPT THE TERMS OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE, DO NOT USE THIS SITE.Introduction
We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
In this policy, “NeuralStudio”, "we", "us" and "our" refer to NeuralStudio SEZC. For more information about us, see the “Our Details
” Section.How We Use Your Personal Data
In this Section we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases of the processing.
We may process data about your use of our website and services ("usage data
"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use, and characteristics of your service use such as the number of records and number of fields in files you provide to the service for processing, and the processing elapsed time of services you request. The source of the usage data is usage metrics which we track and summary information about your files. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your account data ("account data
"). The account data may include your name, address, telephone number, and email address. The source of the account data is you or your employer if your employer has established an organization account. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information contained in any inquiry you submit to us regarding goods and/or services ("inquiry data
"). The inquiry data may be processed for the purposes of offering, marketing, and selling relevant goods and/or services to you. The legal basis for this processing is your consent in light of your submission of the inquiry to us.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data
"). The transaction data may include your contact details, your payment card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data
"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent.
We may process information contained in or relating to any communication that you send to us ("correspondence data
"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.Providing Your Personal Data to Others
We may disclose your name, e-mail address, and country to our suppliers or subcontractors insofar as reasonably necessary for identifying and resolving issues related to the use of our services and persistent storage of data and results related to such service use.
Financial transactions relating to our website and services are handled by our payment services provider, Latitude.19 Technology. We will share transaction data with our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments if and when necessary, and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services provider's privacy policies and practices at http://www.l19tech.com/legal/privacy.html
In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.International Transfers of Your Personal Data
In this Section, we provide information about the circumstances in which your personal data may be transferred to countries outside the country in which you are located, including countries outside the European Economic Area (EEA).
The hosting facilities for our website are provided by Microsoft Corporation and are situated in the United States and elsewhere. The European Commission has made an "adequacy decision" with respect to the data protection laws of the United States as embodied in the Privacy Shield Framework. Transfers to the United States will be protected by appropriate safeguards as stated in Microsoft Privacy Policies, a copy of which you can obtain from Microsoft Corporation (https://privacy.microsoft.com/en-us/PrivacyStatement
).Retaining and Deleting Personal Data
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
(a) Your contact information provided in your User profile, including but not limited to your name, address, and e-mail address will be retained for a minimum period of 90 days following the date your account is terminated, and for a maximum period of 120 days following the date your account is terminated. The account termination date is the date stated in the e-mail confirming termination that we will send to you at the e-mail address in your profile.
Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.Amendments
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email or through notifications on our website.Your Rights
Information we hold about you may be viewed in your Profile on the website. If you would like separate confirmation, you may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at USD 10); and
(b) your supplying appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor, a notary public, or a bank, plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.About Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.Cookies that We Use
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome)
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
(d) https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
(e) https://support.apple.com/kb/PH21411 (Safari)
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website, including registration and logging in.Our Details
This website is owned and operated by NeuralStudio SEZC.
We are registered in Grand Cayman, Cayman Islands, Registration Number 300299, and our registered office is at HSM Corporate Services Ltd. 68 Fort Street, PO Box 31726, George Town KY1-1207 Grand Cayman, Cayman Islands.
Our principal place of business is at Cayman Enterprise City, Strathvale House, 90 North Church Street, Grand Cayman, KY1-1003, Cayman Islands.
You can contact us:
(a) by telephone, on the contact number published on our website from time to time; or
(b) by email, using the email address published on our website from time to time.